Skills & Competencies for Retail Loss Prevention Representative I

Retail Loss Prevention Representative I job profile

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JOB SUMMARY for Retail Loss Prevention Representative I

Monitors premises to reduce losses due to theft and fraud.

JOB RESPONSIBILITIES for Retail Loss Prevention Representative I

Enforces security measures and procedures, observes areas that are vulnerable to theft and identifies occurrences. Ensures employees understand and follow policies and procedures for loss prevention and cash handling. Collects, records, and maintains loss and incident data in appropriate format and system.

Retail Loss Prevention Representative I SALARY RANGE

BASE 50%
$36,235
TOTAL 50%
$36,322
Job Level
A01
Job Code
SM15000319
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Retail Loss Prevention Representative I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Loss Prevention Representative I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Loss Prevention Representative I

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Explains how omnichannel retail provides consistent and convenient shopping experience for customers.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles data about key competitors for a specific of product.
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Level 3 Behaviors
(Moderate Experience)
Deploys inventory management strategies to ensure product availability and minimize disruptions.
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Level 4 Behaviors
(Extensive Experience)
Leads the implementation of omnichannel retailing to ensure seamless and consistent brand experience for customers.
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Level 5 Behaviors
(Mastery)
Expands market presence through the strategic utilization of cutting-edge technologies, such as online platforms.
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2 Industry Competency – Retail Operations
Proficiency Level -1
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Explains why inventory management is crucial when ensuring sufficient retail resources.
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Level 2 Behaviors
(Light Experience)
Gathers customer feedback to help improve service quality, delivery services, refunds, store layout, and atmosphere.
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Level 3 Behaviors
(Moderate Experience)
Helps prepare and implement budgets and operating processes to ensure efficiency and profitability.
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Level 4 Behaviors
(Extensive Experience)
Facilitates facility improvement initiatives to ensure a safe, attractive, and efficient customer experience.
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Level 5 Behaviors
(Mastery)
Develops guidelines and materials for training staff on retail techniques and processes.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Retail Loss Prevention Representative I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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2 Job Family Competencies – Inventory Control
Proficiency Level -1
Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Discusses the business implications of poor inventory control practices.
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Level 2 Behaviors
(Light Experience)
Collects product details and conditions to complete inventory counts.
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Level 3 Behaviors
(Moderate Experience)
Coordinates and reviews the logistics of purchase orders and processing of inventories.
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Level 4 Behaviors
(Extensive Experience)
Develops and implements corrective actions to address and prevent inventory loss.
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Level 5 Behaviors
(Mastery)
Develops best techniques and practices to streamline and improve existing inventory control processes.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Loss Prevention Representative I

1 Core Competencies – Taking Action
Proficiency Level -1
Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Describes the importance and benefits of taking strategic actions in the workplace.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles necessary data for the development of strategic action plans.
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Level 3 Behaviors
(Moderate Experience)
Executes strategic plans that support organizational goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Provides prompt and clear responses to team members' questions and concerns.
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Level 5 Behaviors
(Mastery)
Fosters a culture that promotes innovation to encourage others to try and do different things.
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2 Core Competencies – Process Improvement
Proficiency Level -1
Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the importance of a continuous improvement culture to manage process changes effectively.
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Level 2 Behaviors
(Light Experience)
Performs process reviews to identify areas of improvement.
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Level 3 Behaviors
(Moderate Experience)
Professes the value of improvement and cites examples of success.
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Level 4 Behaviors
(Extensive Experience)
Determines process bottlenecks to eliminate root causes for continuous improvement.
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Level 5 Behaviors
(Mastery)
Designs improvement plans and roadmaps with viable goals to optimize existing processes for scalability.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

Summary of Retail Loss Prevention Representative I skills and competencies

There are 6 hard skills for Retail Loss Prevention Representative I, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
2 general skills for Retail Loss Prevention Representative I, Safety Policies and Procedures, Inventory Control.
8 soft skills for Retail Loss Prevention Representative I, Taking Action, Process Improvement, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Loss Prevention Representative I, he or she needs to be proficient in Taking Action, be proficient in Process Improvement, and be proficient in Attention to Detail.

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